Terms of Service

Acceptance of Terms

By accessing and using the FUE Malaysia website and services, you agree to comply fully with these Terms of Service. If you disagree with any part of these terms, please refrain from using our website or services.

Detailed Service Description

FUE Malaysia specializes in Follicular Unit Extraction (FUE), an advanced, minimally invasive hair transplant method. We offer comprehensive care from consultation through post-operative follow-up, tailored precisely to each patient's unique medical and aesthetic needs.

Regulatory Compliance and Ethical Standards

FUE Malaysia is fully compliant with all applicable Malaysian healthcare laws, guidelines, and ethical standards. Our services align with regulations set forth by the Malaysian Medical Council, Ministry of Health Malaysia, and other relevant local healthcare authorities.

Patient Consultation and Informed Consent

All patients will receive detailed consultations and explanations regarding procedures, risks, benefits, alternatives, and expected outcomes. Patients are required to provide informed consent, acknowledging their understanding and acceptance of the proposed treatment.

Patient Responsibilities

Patients are expected to provide accurate, complete medical histories and inform our medical professionals of any changes in health status. Adherence to pre- and post-treatment care instructions is essential for optimal outcomes. Non-adherence may negatively affect the results and patient health.

Scheduling, Appointments, and Cancellation Policy

Appointments must be scheduled in advance. Cancellations or changes must be communicated at least 48 hours prior to the scheduled appointment. Late cancellations or no-shows may incur a fee at the discretion of FUE Malaysia.

Pricing, Payment, and Financial Responsibility

Patients are fully responsible for understanding the cost of their treatment and ensuring timely payment. Payment terms, including deposits and installments, must be adhered to strictly. Accepted payment methods include cash, bank transfers, and major credit cards.

Privacy and Confidentiality of Medical Information

All patient records and medical information are treated with strict confidentiality in accordance with Malaysian data protection regulations. Access to patient information is limited to authorized healthcare professionals directly involved in patient care.

Liability, Risks, and Disclaimer

While FUE Malaysia commits to delivering the highest standards of medical care, we cannot guarantee specific results. Individual outcomes may vary based on numerous factors including but not limited to health conditions, genetics, and adherence to aftercare instructions. FUE Malaysia assumes no liability for results not meeting patient expectations where due diligence and professional standards of care have been followed.

Complaints and Dispute Resolution

If you have a complaint or concern regarding your care, you are encouraged to communicate directly with our management to resolve issues amicably. If unresolved, complaints may be escalated through formal channels as stipulated by Malaysian healthcare and consumer protection laws.

Intellectual Property Rights

All content, designs, logos, text, graphics, images, and other intellectual properties presented on the FUE Malaysia website are owned exclusively by FUE Malaysia. Any unauthorized reproduction, use, or distribution is strictly prohibited.

Modification of Terms

FUE Malaysia reserves the right to revise, update, or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website.

You have the right to access, update, or request deletion of your personal information.
Please contact us directly at fuemalaysia@gmail.com